ServiceNow Certified System Administration Practice

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Where is row and column security set in ServiceNow?

  1. Table Level

  2. Access Control rules

  3. System Properties

  4. In Tables and Fields

The correct answer is: In Tables and Fields

Row and column security in ServiceNow is primarily configured at the table level. This allows specific access to tables and fields based on user roles and permissions. When row security is needed, access control rules are used to determine which records a user can access based on conditions set within these rules. Likewise, column security can restrict access to certain fields within a record. Although you can find aspects of security in tables and fields, the controls that manage access—both at the row and column level—are best understood within the context of access control rules and table-level security settings. Thus, while there is relevance in considering tables and fields, the most comprehensive and structured place for setting up row and column security is found within the table-level configurations and in access control rules. This structured approach allows for a more organized and secure configuration of access permissions across the system.