ServiceNow Certified System Administration Practice

Question: 1 / 400

Which of the following cannot be customized with update sets?

Only manually generated updates

The correct choice emphasizes that manually generated updates cannot be included in update sets. Update sets in ServiceNow are a mechanism to group configuration changes made within a specific update to be moved between instances. However, certain changes, particularly those that are manually triggered, do not integrate automatically into update sets.

System-wide settings, roles and groups, as well as client scripts, can be customized and captured within update sets. These elements often undergo configuration changes that need to be tracked and migrated, which is why they are included in the update set functionality. This does not apply to manually generated updates that may bypass this process, highlighting the unique nature of that particular type of modification.

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System-wide settings

Roles and Groups

Client Scripts

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