ServiceNow Certified System Administration Practice

What is the first step for using Import Sets and Transform Maps?

1. Makes a field the unique key

2. Create a new Import Set

3. Load Data into the Table

4. Run Data Validation Rules

The correct answer is: Makes a field the unique key

The correct first step when using Import Sets and Transform Maps is to create a new Import Set. This step establishes a dedicated table for the incoming data, allowing you to manage the data import process effectively. By creating a new Import Set, you create the necessary structure to store the data temporarily before it undergoes transformation and loading into the target table. Following this, the subsequent steps typically involve defining the transformation logic that will apply to the data and then loading the data into the specific ServiceNow table where the information needs to reside. Attempting to make a field the unique key before establishing the Import Set would not be feasible since there would be no dataset in which to apply that unique key constraint. Therefore, initiating the process by creating a new Import Set is essential, as it lays the groundwork for all further actions in the data import workflow.