ServiceNow Certified System Administration Practice

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What are some of the different types of releases in ServiceNow?

Feature Release, Patch Release, Hotfix
Service Release, Version Release, Security Update
Critical Update, Feature Update, Maintenance Release
Beta Release, Alpha Release, General Release

The correct answer is: Feature Release, Patch Release, Hotfix

In ServiceNow, the types of releases typically include various categories designed to address different needs and scenarios concerning product updates and enhancements. A Feature Release introduces new functionalities, enhancing the platform's capabilities, while a Patch Release focuses on fixing identified bugs or issues to maintain system stability. A Hotfix is a specific kind of release that addresses critical issues rapidly, aiming to restore functions or resolve severe bugs that may impact users significantly. This classification helps organizations plan for and manage their ServiceNow environments effectively, ensuring that they can leverage new features while also maintaining system reliability through patches and urgent fixes. These categories create a structured approach to software updates, clarifying what users can expect from each release cycle. Other options mentioned different types of releases, but they do not align as closely with the standard terminology and practices established for ServiceNow updates, which primarily focus around feature enhancements, bug fixes, and urgent repairs.