ServiceNow Certified System Administration Practice

The Import Set is the correct choice for importing data from various data sources into ServiceNow tables. An Import Set acts as a staging area where data from external sources is temporarily stored before being processed and moved to the target tables in ServiceNow. This functionality allows for the integration of data seamlessly regardless of the original format or source.

When data is imported, it can come from multiple sources, including spreadsheets, databases, or other applications. Once the data is in the Import Set table, it can be manipulated, transformed, and then transferred into the appropriate ServiceNow tables, ensuring that the data structure aligns with ServiceNow requirements.

Moreover, the Import Set works in conjunction with Transform Maps, which define how imported data is mapped to the target fields in the main ServiceNow tables. However, the role of the Import Set is foundational because it is the mechanism that facilitates the intake of external data into the ServiceNow environment.

This makes the Import Set an essential tool for data management within ServiceNow, as it allows administrators to efficiently bring in data from diverse sources, ensuring accurate data handling and storage.