ServiceNow Certified System Administration Practice

The syntax that is used to return items that equal a given phrase in ServiceNow is the function designed to compare values directly in queries. Using the format equal(sys_script) allows the platform to efficiently filter and retrieve records that match the specified phrase exactly. This syntax is part of the query capabilities within ServiceNow, enabling users to find precise matches in the dataset.

When using this function, it is essential to recognize that it checks for equality, which is particularly useful in scenarios where the exact match of a string or value is necessary for processing or reporting. This is different from other options that refer to scripts or tables, which do not pertain directly to the functionality of querying based on equality. For instance, sys_script and sys_script_table relate to the overall scripting functionality available in ServiceNow, but they do not directly reference how to perform equality checks in data queries.